COVID-19 update for ASU events

Please note that while some events have been cancelled due to COVID-19, others have been moved online. Check the calendar below or with event organizers before attending events. More information at coronavirus.asu.edu/faqs  
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Herberger Institute box office

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 The Herberger Institute offers discounts to seniors and to ASU students, faculty, staff and alumni for most of its events. All Herberger Institute students, faculty and staff are eligible for complimentary tickets to most events (see policies below).


Herberger Institute Box Office Event & Ticketing Policies

**All event attendees, including children, regardless of age, must have a ticket.**

At-Door Ticket Sales

At-Door Ticket Sales

At this time, all tickets sales are online. There are no at-door ticket sales. 

Complimentary Ticket Policies

Complimentary Ticket Policies

Complimentary tickets are not available at the door and must be requested in advance. Complimentary tickets are requested online by clicking on the corresponding button above to submit the appropriate form. See below for eligibility details.

  1. Comp Ticket Eligibility: Herberger Institute faculty and staff, as well as students majoring or minoring in one of the schools within the Herberger Institute may receive complimentary tickets to most* ticketed events sponsored by the Institute in one of its venues (see below venue list). Students may request one complimentary ticket; faculty and staff can request up to two. *Some restrictions and exclusions apply, such as the Student Scholarship series, Sonoran Chamber and String Quartet performances, etc.
  2. Cast and certain crew members of any Herberger Institute Box Office ticketed production are eligible for additional complimentary tickets. Specific cast-crew complimentary ticket policies and procedures will be sent through each department’s production team.
  3. For any other complimentary ticket requests or questions not covered, please contact hiboxoffice@asu.edu.

Any Herberger Institute event taking place at ASU Gammage Auditorium or other venues with their own box office is handled by their box office staff. The policy may be subject to change.

Ticket Delivery Methods & Fees

Ticket Delivery Methods & Fees

Additional ticket service fees apply to every purchase. 

ASU is proud of our commitment to sustainability. Print-At-Home PDF tickets are attached to the ticket order confirmation email receipt. Present these ticket pages with unique codes to the usher to be scanned at the event. Despite their name, these ticket code pages can be shown on and scanned directly from a device.

Food & Beverages

Food & Beverages

No food or beverages (other than water bottles with lids) are allowed inside the seating area of the venues. There are no concessions; however, many venues have vending machines with snacks and beverages nearby.

Late Seating

Late Seating

Please be aware that most events start promptly at the time indicated on the ticket. To minimize disruptions, patrons arriving after the start of the event will be seated at a suitable interval in the program; each production sets their own late seating policy. In most venues, latecomers are seated in a designated row in the back until intermission or an appropriate break. We recommend arriving at least 30 minutes prior to performances to find parking and be seated in time.

Refunds and Exchanges

Refunds and Exchanges

Tickets are non-refundable; all sales are final. Exchanges can be made for a different performance at the discretion of the management when requested prior to the start date and time on the original ticket. If an event is cancelled, the face value of the ticket will be refunded. All fees are non-refundable. 

Sold Out Events and Waitlists

Sold Out Events and Waitlists

At this time, there are no waitlists for sold out events. 

ADDRESS

Mailing Address:
ASU Herberger Box Office
PO Box 872102
Tempe, AZ 85287-2102

Street Address:
ASU Herberger Box Office
Nelson Fine Arts Center
51 E. 10th Street
Tempe, AZ 85287

Get directions

HOURS

Currently, due to health and safety precautions, ticket sales are fully online.

The Box Office can assist via email during normal business hours and during event times.

CONTACT