Systems Support Analyst Sr(IT)
The MIX Center at Mesa City Center is seeking a motivated and talented Systems Support Analyst Sr (IT) to join our team. This role provides IT support for users at the ASU MIX Center, working under the supervision of the Operations Director and the IT Senior of the Herberger Institute Information Technology Services. Key responsibilities will include providing expert support for IT tools and systems at the MIX Center, recommending and implementing technology solutions to enhance operations, acting as a lead service support analyst for IT operations of the Sidney Poitier New American Film School, delivering detailed instruction on IT equipment use and providing operational support, utilizing software applications to address specialized needs, communicating with customers, technology specialists, and vendors regarding services. The ideal candidate will have strong familiarity with commonly used film and media workflows, including both software applications and hardware used in the field. They should also demonstrate a proactive approach to improving processes, along with the ability to create, update, and maintain systems to optimize resource use.