COVID-19 update for ASU events

Please note that while some events have been cancelled due to COVID-19, others have been moved online. Check the calendar below or with event organizers before attending events. More information at coronavirus.asu.edu/faqs  
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Herberger Institute box office

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Our box office staff is ready to help you!

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All Herberger Institute students, faculty and staff are eligible for complimentary tickets to most events (see policies below).

Click Buy tickets to obtain your complimentary tickets using your 10-digit ASU ID as the coupon code.


Herberger Institute Box Office event and ticketing policies

All event attendees, including children, regardless of age, must have a ticket.

Ticket Sales Updated for Fall 2021

Ticket Sales Updated for Fall 2021

At this time, all tickets sales are online only. There will be no in-person sales at the event. Please purchase tickets in advance. Guests who do not have a ticket at the door will be directed to purchase them online. 

Ticket sales will open approximately three weeks prior to each event. Visit the Herberger Institute events website to browse ticketed and free events in advance. 

Complimentary Ticket Policies

Complimentary Ticket Policies

New complimentary ticket redemption procedure for Fall 2021: Herberger Institute faculty, staff and student comp tickets are now redeemed online directly from each event's ticketing page. Click Buy tickets, select event and enter your 10-digit ASU ID as the coupon code at checkout.

Eligibility details:

  1. Herberger Institute faculty and staff, as well as students majoring or minoring in one of the schools within the Herberger Institute, may receive complimentary tickets to most events ticketed by the Herberger Institute box office. Students may redeem one complimentary ticket. Faculty and staff can redeem up to two.Some restrictions and event exclusions apply, such as the student labs, Sonoran chamber and string quartet performances.
  2. Cast and certain crew members of any Herberger Institute box office ticketed production are eligible for additional complimentary tickets. Specific cast-crew complimentary ticket policies and procedures will be sent through each department’s production team.
  3. Mirabella residents are eligible for one complimentary ticket to each 2021-2022 Herberger Institute box office ticketed event, redeemed by the new procedure above using their ASU ID number.
  4. For any other complimentary ticket requests, further questions or assistance, please contact hiboxoffice@asu.edu.

Any Herberger Institute event taking place at ASU Gammage or other venues with their own box office is handled by their box office staff and these policies and procedures do not apply.

Ticket Delivery Methods and Fees

Ticket Delivery Methods and Fees

Additional ticket service fees apply to every purchase.

ASU is proud of our commitment to sustainability. PDF tickets with QR codes are attached to the ticket order confirmation email receipt. The usher can scan these ticket codes directly from your device or from ticket code pages printed at home.

Food and Beverages

Food and Beverages

No food or beverages (other than water bottles with lids) are allowed inside the seating area of the venues. There are no concessions; however, many venues have vending machines with snacks and beverages nearby.

Late Seating

Late Seating

Most events start promptly at the time indicated on the ticket. To minimize disruptions, patrons arriving after the start of the event will be seated at a suitable interval in the program; each production sets their own late seating policy. In most venues, latecomers are seated in a designated row in the back until intermission or at an appropriate break. We recommend arriving at least 30 minutes prior to performances to find parking and be seated in time.

Refunds and Exchanges

Refunds and Exchanges

Tickets are non-refundable; all sales are final. Exchanges can be made at the discretion of management for a different performance of equal or lesser value when requested prior to the start date and time on the original ticket. If an event is cancelled, the face value of the ticket will be refunded. All fees are non-refundable.

Sold Out Events and Waitlists

Sold Out Events and Waitlists

At this time, there are no waitlists for sold out events. 

ADDRESS

Mailing Address:
ASU Herberger Box Office
PO Box 872102
Tempe, AZ 85287-2102

Street Address:
ASU Herberger Box Office
Nelson Fine Arts Center
51 E. 10th Street
Tempe, AZ 85287

Get directions

HOURS

Currently, ticket sales are online only.

Box office staff are available via email or phone during normal business hours to answer event questions and offer assistance with online purchasing or complimentary ticket redemption.

CONTACT